ChargbackZero

Advantage

Your one stop solution to prevent chargebacks, save sales, improve customer experiences and reduce future fraud

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More Wins. Less Fraud. Total Protection.

Comprehensive coverage means fewer disputes and more retained revenue for your company

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Prevent

Proactivly prevent fraud, reduce chargebacks, and boost your win rate with real-time data on disputes filed, deflected, won, or lost.

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Resolve

Proactively prevent fraud & reduce chargebacks by processing Refunds. Get notified through Alerts to resolve Cardholder disputes before they become Chargebacks.

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Recover

Boost your win rate with real time data on disputes filed. Win back lost revenue with automated dispute response generated from Industry leading machine learning

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Intelligence

Get robust reporting that follows data throughout the entire transaction lifecycle to increase efficiency and expand revenue opportunities

Dispute Prevention drives efficiency gains and aims for a first interaction resolution.

Global data-sharing network provides issuers and cardholders with enhanced receipt details from sellers to prevent disputes at the point of cardholder inquiry.

Benefits

  • Eliminates Chargebacks
  • Helps in reducing cost & increasing revenue
  • Improves Cardholder's experience

Auto-decision pre-dispute cases with participating RDR Issuers using a robust decision engine, customized by seller for real-time resolution.

Resolve pre-dispute cases directed by participating CDRN Issuers within 72 hours through Seller-initiated refund.

Benefits

  • Stop Shipments for Fraudulent Alerts
  • Automate refunds for Alerts having Low value transactions
  • Helps maintaining lower Chargeback Ratio

Automates entire chargeback representment process. Our system will create and submit a comprehensive, customized response on behalf of merchants.

ChargebackZero is a comprehensive chargeback solution that makes handling disputes easy. Our automated system ensures dispute responses are free of human error, complete, and submitted on time.

Benefits

  • Instant on-boarding
  • Transparent monthly pricing
  • Automatically respond to chargebacks allowing merchant to focus on their business.

Our dispute intelligence provides actionable and accurate data for analysis to help merchants reduce chargeback & increase win rate.

We allow merchants to see beyond the reason code so that chargebacks can be addressed at their source. Real-time reporting and error risk threat analysis allows us to granularly detect operational liabilities and prevent chargebacks that would otherwise go unmitigated.

Benefits

  • Root Cause analysis of Chargebacks
  • Instant Alerts on any anomalies detected
  • Suggestions on actions that help to improve Win rates and prevent chargebacks in future
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How Our Chargeback management

Solution Works

ChargebackZero’s pre-dispute and chargeback management solution is a comprehensive dashboard that intergrates with post-authorization tools from verifi, A Visa Solution, Ethoca Consumer Clarity”, and Ethoca Alerts to help you prevent revenue loss from criminal and friendly fraud.Automatically respond to customer inquiries, manage chargeback alerts and notifications with in-depth analytics in one place.

Avg. Number of Chargeback Per Month


200
 

Avgerage Transaction Value:


10
 
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Average Revenue Lost

$24,000

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+ Chargeback Fees

$60,000

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Admin Fees

$9,600

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+ Cost of Goods & Shipping

$22,272

$ 93,872

$ 65,710

Everything you need to
know about chargebacks.